FAQs • Schuyler County, NY • CivicEngage

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Are face masks, gloves and hand sanitizer provided?: Yes! Please call 607-535-7108 to request masks, gloves and refillable hand sanitizer bottles & refills and we will prepare it for you, marked with your name to pick up from the deputies at the front desk in the Human Services Building located at 323 Owego St., Montour Falls.

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Office For The Aging-Volunteers

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1. Why is there a vetting process to volunteer with OFA?: Older adults are a vulnerable population and all volunteers go through the process which includes a volunteer application, criminal background check, motor vehicle record check, reference check, phone interview and approval from both the Director and County Administrator.

2. How do I keep track of mileage to be reimbursed: OFA will provide a mileage sheet with instructions for completion and submission available at the Human Services building or via email.

3. How many hours do I need to commit to volunteering?: We can set up a volunteer schedule that works for you. Whether that be once a week, once a month or as needed, just mention your preferences when you complete the volunteer application.

4. How long does it take to volunteer?: It depends on the position. Some positions have a set weekly schedule and others are flexible and based on your availability. Contact the Volunteer Coordinator for more detailed information.

5. How long does it take to be approved to volunteer?: It typically takes about 1-2 weeks to review the application, provide a motor vehicle records check, criminal background check, reference check, phone interview and get final approval from the Director of Office for the Aging and the County Administrator.

6. How do I sign up?: Call Schuyler County Office for the Aging at 607-535-7108 to request a volunteer application, or email kpound@co.schuyler.ny.us. The volunteer application can either printed and mailed or emailed.

7. What if I don't live in Schuyler County?: We accept volunteers from outside of Schuyler County. Snowbirds are welcome too!

8. When do I start training?: Once OFA receives your completed volunteer application, they will review it and an OFA staff member will reach out to you when we have an open position and set up training.

9. Will I always volunteer with the same clients?: Not always. While we do try to keep it consistent, it’s not guaranteed.

10. Do I need a vehicle?: It depends on the position, for any transportation related positions you would be required to use your own vehicle.

11. Are face masks, gloves and hand sanitizer provided?: Yes! Please call 607-535-7108 to request masks, gloves and refillable hand sanitizer bottles & refills and we will prepare it for you, marked with your name to pick up from the deputies at the front desk in the Human Services Building located at 323 Owego St., Montour Falls.

12. Is there mileage reimbursement available?: Yes! There is mileage reimbursement available. OFA will provide a mileage sheet with instructions for completion and submission available.