Social Services


Due to the unprecedented public health impacts associated with responding to the COVID 19 pandemic, Schuyler County has instituted measures intended to limit the spread of this disease.

While we have substantially reduced or limited access to all County buildings in the interest of slowing the transmission of this virus, we have taken steps to continue delivery of service. Specifically, we have increased our capacity to work remotely and will strive to continue to provide County services utilizing a different manner of delivery wherever possible, to minimize in-person contact.

Essential services (law enforcement, emergency services, public health…etc.) will continue to operate at full staffing.

Below is specific departmental information outlining the changes that have been instituted to protect our staff and the public we serve.

We will continue to work closely with our state and federal partners to aggressively battle the spread of this disease and appreciate your understanding and assistance in helping to “flatten the curve” of contagion.

While this is an unprecedented event and response, what is not unprecedented is our community’s ability to persevere and assist our neighbors in a time of crisis. We ask that you continue this tradition, stay calm and heed the directives. Together we will get through this!

If you need assistance from Social Services please call 535-8303 Monday through Friday 9 am -5 pm to make an appointment. Please note that Reception will be closed from 12:00-1:00 pm daily. If you need assistance during non-working hours, please call the Sheriff’s Department at 535-8222. 

Applications are available during office hours in the vestibule of the building.  Also documentation and applications may be left in the drop box at the front of the building.

  • To apply for benefits by telephone 535-8303 or on-line at

  • Those with Child Support related matters are asked to call the State Child Support Helpline (888) 208-4485 or on-line at
  • Child Care Application for Funding
  • Any Schuyler County residents experiencing homelessness are asked to report to the Sheriff’s Dept. for assistance.
  • For Adult Services clients receiving checks, please note that effective 3/20/2020 all checks will be mailed.
  • If you have paperwork that needs to be dropped off, Please utilize the drop box located at the front of the Human Service Complex.
  • INHS Homebuyer and Rental Assistance Program
NYDocSubmit is now a mobile app
 As of April 28, 2020, Schuyler County now has a new, free mobile application (app) available to county residents that enables them to submit necessary documents. NYDocSubmit is a mobile app that provides individuals who have applied for or are receiving Department of Social Services (DSS) benefits, the ability to simply and quickly submit documentation to the DSS. This mobile app is available for download on Google PlayTM or the Apple App StoreTM and can be used to take photos of documents and upload them to Schuyler County DSS.

During this time of COVID-19 restrictions, having the ability to submit the necessary documentation from the comfort and safety of home is essential to continue supporting families in our county. COVID-19 has impacted the employment and income of many county residents. Anyone in receipt of SNAP whose employment has been affected, either because they are currently unemployed or are experiencing a decrease in hours worked, should report these to changes to Schuyler County DSS as soon as possible as it may affect their SNAP benefit amount. A convenient way to report this information is to complete and submit an online SNAP change report form ( If you are now in receipt of unemployment, you can submit proof of this and other documentation using NYDocSubmit.

Over 5,000 applicants/recipients have successfully submitted more than 17,000 documents since the NYDocSubmit mobile app was released.

Mission Statement
Schuyler County Department of Social Services assists those in need with services that support their health, safety and welfare while encouraging personal responsibility and self-sufficiency in a compassionate and respectful manner.

Department of Social Services Programs

Income Maintenance Programs:
-Temporary Assistance Services
-SNAP (Supplemental Nutrition Assistance Program)
-HEAP (Home Energy Assistance Program)
-Day Care
Child Support Enforcement

-Child Protective Services
-Child Preventative Services
-Foster Care
-Adult Protective

Fraud & Recovery

SAFE Harbour
2020-2021 Temporary Assistance/SNAP Employment Plan

New York State Governors Youth Council Application

Office Hours

Mon-Fri 9am-12pm, 1pm-5pm
Receptionists are available from 12-1. (In the event you need to talk with a case worker during this time you must have a pre-scheduled interview.)

After Hours Drop Box
For those needing to drop off paperwork before/after normal business hours you now may do so by using the after hours drop box located at the main entrance of the Human Service Complex.